Creative Classroom Management: 4 Steps to Listening Better
March 12, 2009 by admin
Filed under Classroom Management and Organization
In many conversations, people just don’t know how to listen to each other. The first person is usually already responding to what s/he thinks the other person is saying. S/he is planning what to say and not really listening to the person who is speaking to him. By using this method, you can have a more effective dialogue. Try it – it works!
Step 1: ECHO. Listen to the person talking. As soon as s/he finishes, repeat what the student has just said. TRY to use almost the exact same words.
THEN ask: Did I hear you correctly? Do you want to add something?
Step 2: CONFIRMATION. Let the person know that you understand the importance of what s/he just said. Repeat in YOUR own words. Confirm that this is correct.
1. I can see that…
2. I understand that you feel…
3. I realize that…
Step 3: Empathy. Try to see the other person’s side. By showing empathy, you let the person know you really hear him or her. Try to see what s/he feels. This part uses feelings the most. Tell him/her how you think s/he feels.
1. I feel that…
2.I understand…
3.I hope…
Step 4: Make a Request. Ask the person what s/he wants from you. Repeat the request to make sure you have understood. Suggest what you feel you can do. Ask him/her if this is ok.
1. Please tell me what you want…
2. Explain how I can be of help…
3. What can I do?
4. What is your request from me?
Good listening skills are all about fostering positive communication.
So spend some time tuning into your students today!
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